Customer Service Cancelled

Posted in: Nov 14, 2019
Job has been expired
Job Description & Specification:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • B.Sc. degree in Business Administration or equivalent.

  • Excellent communication skills.

  • Very Good Spoken English.

Skills :
Languages:
  • English : Very good

Job Details

Country:
EGYPT
City:
Giza
Job Type:
Full Time
Industry:
Construction, Facilities / Utilities & Infrastructure ,
Salary From:
3000 LE
Salary To:
5000 LE
Gender:
Salary Negotiable:
No
Experience:
1 - 2 Years

Benefits

Self Medical:
No
Family Medical:
No
Mobile Allowance:
No
Company Car:
No
Commission:
No
Laptop:
No
Bonus:
No
Profit Share:
No
Accomodation:
No
Transportation:
No
Meals:
No
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