Call Center representative Cancelled

Posted in: Feb 24, 2019
Job has been expired
Job Description & Specification:

Handles customer inquiries & requests completely and accurately.

* Optimizes the opportunity of each customer contact and offer excellent service.

* Adheres to the call script to ensure consistency of service rendered to the customer as well as maintain the call duration within agreed limits + meet KPIs and accurately enter customer data and other relevant information into the CC’s CRM as required.

* Resolves customer complaints and issues if possible at first call to the satisfaction of the customer.

* Alerts the team leader of complaints or issues that require escalation to the responsible departments for complete resolution.

Skills :
Languages:
  • English : Excellent

Job Details

Country:
EGYPT
City:
Giza
Job Type:
Full Time
Industry:
Construction,
Salary From:
5000 LE
Salary To:
6000 LE
Gender:
Salary Negotiable:
No
Age From:
20
Age To:
22

Benefits

Self Medical:
Yes
Family Medical:
No
Mobile Allowance:
No
Company Car:
No
Commission:
No
Laptop:
No
Bonus:
No
Profit Share:
No
Accomodation:
No
Transportation:
No
Meals:
No
Some text some message..