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Air Freight Team Leader 2018-Mar-07

Giza , EGYPT | Shipping / Freight / Courier
Job type:

Full time

Experience :

3 -5 years

Job description :

Objective / Purpose of the Department

The objective of the department is to grow the revenue, profitability and trading base across all sales channels through:

• The acquisition of new customers.
• Development of existing customers.
• Improvement of revenue quality.
• Air Freight operation/Customer service

The above will be a result of:

• Selling the full range of X products and solutions.
• Ensuring customers are charged the correct price for the service provided.
• Through a dedicated sales channel structure.

Objective / Purpose of the Job

The Freight Team Leader is required to maintain and grow X market leadership position by developing freight Business in line with the divisional policy and ensuring that revenue, margin and budget targets are achieved.

Dimensions and Quantities

Employees managed: Present

Budget authority: By local agreement with the National Sales Manager - set for pricing
(Customers and suppliers) and margins.

Capital expenditure authority: None.

Authority for procedural recommendations.

Key Activities / Accountabilities

 Assists in developing and implementing the business plan for the Freight product that ensures a growth strategy
to meet the annual budget objectives.

 Supports the sales team, by providing freight solutions that will enable them to secure sound business
Opportunities and profitable business.

 Manages the freight team to capture and manage off net opportunities.

 Monitors freight performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective action internally and external to address service issues.

 Ensures that X is competitive in its market offerings. Optimise and re-evaluate supplier performance as directed by the Country Sales and Marketing Manager.

 Liaises with X clearance department and personnel to maintain positive relationships and improve service to the customer.

 Initiates services which link our freight capability to the rest of X Air or Road Network.

 Liaises with X clearance department to maintain positive relationships & to improve service to the customer.

 Develops product visibility for X personnel and customers.

 Promotes X to existing and prospective customers and at all times reflect and promote X in the best possible light.

 As security is a vital and integral part of our business assist in ensure that our freight products and personnel are compliant to IATA standards and X security policies and procedures.

 Generates and provides (on regular basis) detailed reports to demonstrate all the above.

 Complies with the company\\\'s corporate social responsibility, health, safety and environmental standards and responsibilities as identified within X Express management systems and directly support line management in effectively implementing these management systems.

Adverse Working Conditions

Regular working hours, five (5) business days a week.

Essential Educational and / or Training Qualifications & Certificates

University degree in any discipline.

Preferred Experience and Knowledge

 3 to 5 years of experience.
 International express or freight industry background.
 Proven track record of achieving sales targets and KPI’s.
 Organisational awareness (structure and products and services).
 Extensive product knowledge.
 Strong market sector knowledge / awareness.
 Proven people management skills.

Candidate information:

Gender :


Age :

25 -30 years

Skills required :

computer | Professional

Languages :

English | Excellent

Benefits & allowances:


8000-9000 Egyptian pound

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