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Customer Service 2017-Apr-09

Cairo , EGYPT | Medical / Hospitals & Healthcare | Customer Services / CRM
Job type:

Full time

Experience :

0 -5 years

Job description :

Job Description:
♦ Help customers, answer their questions and provide assistance.
♦ Resolve customer complaints via phone and email.
♦ Advise on company information.
♦ Update and respond to the CRM.
♦ Follow up with other departments – if required.

Job Requirements

♦ Bachelor’s degree (Must be a Graduate).
♦ If Males - Military Service( Must be determined).
♦ Very Good command of spoken & written English.
♦ Good command of Microsoft Office tools.
♦ Excellent communication, negotiation, presentation & problem solving skills.
♦ Flexibility to rotational shifts or days off (No Overnight Shift).

Compensation & Benefits:

• Competitive salaries.
• Social Insurance / Medical Insurance
• Annual contacts
• Ability to transfer internally
• Other benefits

Candidate information:

Gender :

Male

Age :

21 -29 years

Skills required :

Microsoft Office | Intermediate

Languages :

English | Very good

Benefits & allowances:

Salary:

Negotiable

Allowances :

Self-Medical insurance
Family-Medical insurance
Others

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