Job description :
- Operate as the lead point of contact for any and all matters specific to clients assigned ensuring that communication flows effectively - Communicate, present and influence credibly and effectively at all levels of the organization - Prepare clients reports (presentations and documentations) - Ensure the timely and successful delivery of the proposed solutions according to customers’ needs and objectives - Proactively assesses, clarifies and validate clients’ needs on an on-going basis - Build and maintain strong and long-lasting customer relationships - Managing multiple projects at a time while paying strict attention to details - Present creative work to clients by which includes writing proposals, arranging and attending meetings, handling budgets and invoicing clients. - Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. - Focus on developing existing clients through which can grow the share of wallet with strong emphasis on the clients’ business objectives and added value solutions along with generating new business - Recognize projects\' issues and elevates them to the appropriate project team members with suggested, well thought-out solutions. - Participate in projects definition and briefing activities including feature analysis - Responding promptly and professionally to urgent inquiries - Working closely with management team on evaluating current projects and making decisions on future development - Prepare reports setting forth progress and recommendations or conclusions - Maintain high customer satisfaction ratings that meet BC standards.