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Call Center Agent 2016-Apr-06

Cairo , EGYPT | Medical / Hospitals & Healthcare
Job type:

Full time

Experience :

1 -2 years

Job description :

Maintain Customer focus at all times and respond to customers enquirers (e-mails,
Phone, etc. ..)
Work within agreed service levels, striving to exceed customer expectations wherever possible
Exceed productivity standards; such as overall accuracy; maintaining Service Level; back ticket management of departmental and individual markets and maintaining daily statistic.
Ensure all customers queries are investigated and resolved, escalating issues if appropriate, to the CRM Manager.

Candidate information:

Gender :

Female

Age :

21 -29 years

Skills required :

--

Languages :

English | Good

Benefits & allowances:

Salary:

1500-1700 Egyptian pound

Allowances :

Self-Medical insurance
Bonus
Others

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